Our ISO9001 registered QMS demonstrates the Bulldog commitment to an independently verified Quality Management System. Customer benefit: We have an internationally recognized quality system; we speak with our customers on the same terms.
Bulldog actively conducts regular surveys to measure customer satisfaction. Customer benefit: We are proactive rather than reactive to customer suggestions for improvement. Our ISO9001 registered QMS focuses on continuous improvement, assuring customer that Bulldog is keeping current on "best practices". Customer benefit: Improved warehouse management, information systems and delivery strategies are as important to customer satisfaction as product design.
Bulldog measures many internal processes to identify cost and efficiency improvements. Customer benefit: We control our costs so we can consistently offer a fair value over time. Our ISO 9001 registered QMS requires competency, awareness and training of employees. Customer benefit: Competent, knowledgeable employees deliver required product at the requested time, 99% of the time.
It is the policy of Bulldog Hydraulics & Gaskets that the seals, seal kits, gaskets, gasket kits, and other products supplied to worldwide customers are of the highest quality, continually meet all applicable requirements and meet or exceed the needs and expectations of our customers through our commitment to a continually improving quality management system.